Issues with Legacy 1Password 6 and 7 from Mac App Store
Joshua_ag of 1Password writes:
We are aware of an issue where customers using legacy versions of 1Password (downloaded from the Mac App Store) may receive an error message indicating that the 1Password app is damaged.
The 1Password team hasn’t yet determined the root cause of the issue, but it affects only versions of the legacy 1Password 6 and iPassword 7 downloaded from the Mac App Store, not the current 1Password 8. If you encounter the problem, 1Password says that some users have resolved it by:
- Ensuring that the Mac’s system time is set automatically in System Settings > General > Date & Time (which is nearly always best anyway)
- Restarting the Mac (which only comes second in this list because the date and time should usually be set automatically)
- Removing the Mac App Store version of 1Password and installing 1Password 7.9.11 from the 1Password site (I’m not sure what those running 1Password 6 would want to do)
Although these legacy versions of 1Password aren’t officially supported, it’s good to see the company stepping up to help users. There’s also a 50% discount on 1Password 8 subscriptions for those upgrading from a standalone license.
Thanks to the ever-helpful Doug Miller for alerting us to this on TidBITS Talk!
I know that many people are still running 1Password version 7 in order to keep using Dropbox sync between devices. I saw this notice on Mastodon
Just bringing @ddmiller’s original post over here to avoid bifurcated comments.
It’s not just 1Password — this happened with the window-arrangement utility Moom four days ago. In my case, none of the steps suggested above worked. The problem resolved itself within two hours. The support tech at Many Tricks Software with whom I was corresponding said “I finally found someone at Apple who knew a bit. She flipped a switch that made the app appear to be newly released, which somehow forced the App Store app to reconnect to all the installed Mooms? It was a bit confusing, but it seems things are back to normal.”
My issue was after latest Firefox 120 update in that the 1Password extension no longer allows insert of pwds/links working.
Then I realized, I’m still on version 6x !! Sigh. Guess I will just go and subscribe. The migration looks painful (migrate to version 7, then migrate to version 8). Wish me luck!
My issue was with Agile Route’s Clipboard History.
Because I use it extensively I would hate to miss it. It was released in 2011. Via the Apple AppStore. But no longer to be found. Nor the developer.
So my search was via Apple Support. To no result. Now the weird part. I turned on “Prevent App Nap” and also “Locked” in the applications Info. And behold it started. And works well. No more messages that is was damaged.
Although obscure method, I am super happy all is well again.
Cheers,
Jan